Questions
Straight answers.
Prices, timelines and how things work, written plainly. If yours isn't here, ask me on WhatsApp.
The studio
What does Nuaie Studio do?
Nuaie Studio is a creative studio in Penampang, Sabah. It builds websites, brands, videos and social media content for businesses, and develops custom business systems such as OREDI Smart POS.
How much does a website cost?
Websites start at RM3,200 for up to 8 pages. Hosting, domain, security and updates are RM850 a year.
Does Nuaie Studio build custom software?
Yes. OREDI Smart POS, a QR ordering and point of sale system, was built for RADU Brews & Bites and is now available to other cafes and restaurants. Other custom systems are scoped per business.
Which areas do you cover?
Kota Kinabalu, Penampang and the rest of Sabah. Web, brand and system work can be done remotely anywhere in Malaysia.
How do I get started?
Send a WhatsApp message to +60 12-821 8280 with what you need. You get a written quote before any work begins.
Working together
How do we start?
Send a WhatsApp message with what you need. You get a written quote, and a non-refundable deposit starts the work. Timelines and revision rounds are agreed in writing first.
Do you work in Bahasa Malaysia?
Yes. English and Bahasa Malaysia, for both our conversations and your content.
Can I cancel a monthly plan?
Yes. Monthly plans need 30 days' written notice to cancel.
Websites
What does the RM850 a year cover?
Hosting, your domain, the SSL certificate, backups, updates and support. It is paid with the build, then renewed every year.
Can I update the site myself?
Yes, if you want to. You can send me changes and I make them, add a blog editor for RM600, or get full editing access for RM1,200.
Will people find it on Google?
Every site is built with clean structure and fast pages. Search foundations, a local search boost and a Google Business Profile setup can be added for people searching nearby.
Do you write the words?
I can write them, or shape what you already have. We agree which in the quote.
Branding
How much does a logo cost?
An essential logo is RM1,500: main logo, secondary mark and colour palette. A full brand system is RM3,800.
What is a brand book?
A 15+ page guide covering how to use your logo, colours and fonts, your tone of voice and your photo style. It is RM850 on top of either option, so anyone who works on your brand gets it right.
Can you name my business?
Yes. Naming, a tagline and the story behind the brand is RM1,200.
What files do I get?
Your logo files in print and screen formats, ready for signage, social media and your website.
Can you help after the launch?
Yes. Monthly design support is RM1,600 a month for a set block of hours: menus, posts, promos and updates.
Video and events
How much is event photography?
RM750 covers 3 hours with one photographer and every usable photo, colour-corrected, delivered within 3 days. Overtime is RM150 an hour.
How much is event photo and video?
RM2,500. Everything in the photo package, plus a 2 to 3 minute highlight video with licensed music, delivered within 7 days with two rounds of changes.
How fast do I get the photos?
Within 3 days of the event, through a Google Drive link. The highlight video follows within 7 days.
How much does a brand film or ad cost?
It depends on the brief. Most video work fits inside the monthly social plans or the industry packages. Larger corporate productions, with a scripted hero film, vertical cuts and a multi-day shoot with a four-person crew, start at RM16,999.
Is the music licensed?
Yes. Every video uses properly licensed music, so it won't be muted or taken down on social media.
What about big events?
Large events may need extra photographers or videographers. That is quoted upfront, so there are no surprises on the day.
Industry packages
Why 90 days?
The shoot, the website and the setup cost the most, and they all land in month one. Spreading the package over three months keeps that first bill manageable and gives the systems time to show results.
What happens after the 90 days?
You keep everything. If you want me to keep the ads, content and systems running, there's an optional monthly fee from month four. If not, we stop there, with no lock-in.
Can I pay monthly?
Yes. Pay the lump sum upfront and save, or split it over three monthly payments.
Custom systems
How much does a custom system cost?
It depends on what it needs to do. After a free call to map how your business runs, you get a written quote for the build and the monthly running cost.
Do I need to buy new devices?
Usually not. The systems run in a web browser, so the phones, tablets or laptops you already use will do.
Would an off-the-shelf app be cheaper?
Sometimes, yes. If an existing app does the job, I'll tell you, and help you set it up instead.
Do you build systems for cafes and restaurants?
Yes. OREDI Smart POS, a QR ordering and point of sale system, was built for my own cafe, RADU Brews & Bites, and is available to other food businesses.
OREDI Smart POS
Do customers need to download an app?
No. Scanning the QR code opens the menu in their phone's browser.
What devices do I need?
A phone, tablet or laptop with a web browser for the counter. At RADU, receipts print on a Bluetooth printer.
Can I put my own logo on it?
Yes. Each business sets its own name and logo. A small line credits it as developed by Nuaie Studio.
Can customers pay through it?
At RADU, guests pay at the counter, the way most cafes here already work. If you need something different, ask during the demo.
How much does OREDI cost?
It's a monthly subscription. Book a demo and you'll get pricing for your setup.
Is my data shared with other cafes?
No. Each business runs its own separate copy of OREDI.
Paintings
How much is a custom painting?
Ink and watercolour pieces start at RM120 for A5, RM180 for A4, RM280 for A3 and RM450 for A2. Framing is extra, black and white is RM20 less, and A4 full-colour framed portraits are currently RM199.
How long does a painting take?
Standard orders ship within 5 days. A rush order ships in 2 to 3 days for RM150 more.
What do you need from me?
A clear photo of the person, pet or place, plus any details you want included. You can send reference photos on WhatsApp once we connect.
Do you take every request?
I take a small number of commissions, depending on availability. Message me with your date and I will tell you straight away if I can do it.
Who owns the artwork?
You own the painting. The copyright in the original artwork stays with me unless we agree otherwise in writing.

Razie AlfiedanYou'll talk to me, not an account manager.
Social media
How much is social media management?
Basic is RM1,799 a month, Growth is RM2,299 a month and Premium is RM3,699 a month. Every plan includes shooting the content, not just posting it.
Which plan should I pick?
Most businesses start with Growth, because it adds TikTok, Threads and paid ads. Basic suits businesses that mainly need an active, trustworthy page. Premium adds WhatsApp auto replies and a booking system.
Is ad spend included?
No. Ad spend is paid directly to Meta from your own account, so the ad account stays yours. My fee covers running the campaigns.
Do I need to supply photos?
No. Every plan includes at least one photo or video shoot a month. If you have your own material, we can use that too.